The first place you've already found, this documentation site. We try to document common cases and answer frequently asked questions about the tools we provide.
We have a public roadmap where our users can vote on features and suggest new ones. You can find it at roadmap.chief.tools and login with your Chief Tools account to participate.
If you have a question that is not answered here, need help with something or have a private matter, please contact us and we'll get back to you as soon as possible.